FAQ's - You Got Questions? We Got Answers (Maybe)
Unless you’re asking something weird. Then, maybe not.
Products
Below are some common questions about our products
Do you offer bulk or wholesale pricing?
Yes! If you're interested in ordering multiple pieces for a business, event, or resale, we offer bulk and wholesale pricing. Reach out to us with your order details, and we’ll provide a custom quote.
Can I request a specific size for my artwork?
Definitely! While we have standard sizes available, we can create custom sizes to fit your space perfectly. Just let us know your preferred dimensions when ordering.
Can the metal art be used outdoors?
Yes! Our pieces are made from ACM (Aluminum Composite Material), which is weather-resistant and perfect for both indoor and outdoor use. The material won’t rust, warp, or fade easily, making it ideal for exterior walls, patios, and other outdoor spaces.
How thick are the metal art pieces?
Our standard ACM material is 4mm thick, offering a sleek, modern look while remaining lightweight and durable.
Will my metallic make me instantly cooler?
Absolutely. Your walls will be stylish, and your friends will assume you have impeccable taste. We can’t promise it’ll boost your social status, but hey, it’s worth a shot.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer international shipping?
Yes! We ship worldwide. However, international shipping times and costs vary depending on location. Customs processing may also affect delivery times, so please be patient while your order makes its way to you.
Do you accept returns or exchanges?
Since our products are made to order, we do not accept returns or exchanges. However, if there's an issue with your order, such as a defect or damage during shipping, please contact us, and we’ll make it right.
Can you teleport my order to me?
We wish! Until teleportation becomes a thing, we rely on good ol’ shipping carriers.
Orders
Below are some of are common questions about orders
How long will my order take?
Standard designs typically ship within 5-8 business days. Custom orders require additional production time, depending on the complexity of the design. We’ll provide an estimated timeline when you place your order. For international orders, shipping times may vary based on location, customs processing, and carrier delays. If you need a more accurate estimate, feel free to contact us!
Can I order multiple items in one shipment?
Yes! If you order multiple pieces, we’ll do our best to ship them together. However, larger or custom items may ship separately to ensure they arrive safely.
How will I know my order has been shipped?
You’ll receive a confirmation email with tracking information once your order ships.
Can I order now and pay in pizza?
As much as we’d love a lifetime supply of pizza, we still require actual money. But if you know a way to make pizza a global currency, let’s talk.