Refund policy

No Returns Policy

At Metallic Touch, each piece is custom-made to order, which means all sales are final. We do not accept returns or exchanges for any reason, including buyer’s remorse or incorrect size selection.

Damaged or Incorrect Orders

We take quality seriously! If your item arrives damaged or incorrect, please contact us within 48 hours of delivery at contact@metallictouch.com with:

• Your order number
• Clear photos of the item and packaging

We will review your case and arrange a replacement if necessary.

Cancellations

Orders can be canceled within 24 hours of purchase. After this window, production begins, and cancellations are no longer possible.

By placing an order with Metallic Touch, you acknowledge and agree to this No Returns Policy. If you have any questions, feel free to reach out to [your contact email] before purchasing.